Catonsville’s Story: Efficiency in Scheduling

Your practice prides itself on excellent and effective customer service. You want to provide the best care for your patients as well as the most productive working environment for your staff. A patient engagement platform is one of the best tools ava [...]

Catonsville’s Story: Efficiency in Scheduling2020-09-18T13:44:32+00:00

Booking Pre-appointments: Bringing your Team on Board

Surprise! You never know about surprises. Some are good and some are bad. Finding out that you had a pre-appointment arranged with your eye doctor that you didn’t know about is one of the not-so-good ones. Not as bad as this: Not as good as this: May [...]

Booking Pre-appointments: Bringing your Team on Board2020-09-18T13:44:32+00:00

Why PPC? An Introduction.

Do you want new patients but are totally lost on where to start? What if I told you there’s something you could do to: get new patients within the month, easily measure the results, track exactly how many dollars you’re getting back for every single [...]

Why PPC? An Introduction.2020-09-18T13:44:32+00:00

How To Get the Most Out of Your Patient Satisfaction Surveys

Patient satisfaction surveys. You send them out, you get them back, you glance at the results, you either feel really great or not so great, and then you’re done. Right? That’s pretty much what providers who use patient surveys end up doing, which -- [...]

How To Get the Most Out of Your Patient Satisfaction Surveys2020-09-18T13:44:32+00:00

Dashboard Version 3 is on the Horizon…

Coming Soon…. Woohoo! You will be contacted in the coming weeks to Upgrade to Dashboard Version 3. Here’s what you can expect:   Faster and More Intuitive Interface! Viewing ROI & Navigating the Dashboard are now even easier! Quick reports g [...]

Dashboard Version 3 is on the Horizon…2020-09-18T13:44:32+00:00

Practice Spotlight: Eyecare of Denton

Meet… Eyecare of Denton We love our clients. No. Seriously. We LOVE our clients. So when we hear they are happy, it makes us want to scream it from the rooftops. But since Oprah doesn’t have a talk show anymore, we decided to share their stories on o [...]

Practice Spotlight: Eyecare of Denton2020-09-18T13:44:32+00:00

Is Your Patient Communication Tool Paying Off?

So you got a patient communication tool. Congratulations! (Doubly if it’s 4PatientCare. Woot!) You’re on your way to maximizing office efficiency, growing your practice, and increasing revenue! How exciting is that?! Super exciting. A month later, [...]

Is Your Patient Communication Tool Paying Off?2020-09-18T13:44:32+00:00

A Simple Guide to Mastering Negative Reviews

You already know how important online presence is to growing your business. I'm sure you've also heard that more and more, customers look to the web first when researching a product or service, including finding a new doctor.  What you may not know i [...]

A Simple Guide to Mastering Negative Reviews2020-09-18T13:44:32+00:00

Increasing Your Online Effectiveness

Prefer to watch as a webinar? Click here! Why should I care about my online effectiveness? Increasingly what we’re seeing is people turning to online sources to find doctors. Studies have found that 3 out of 4 patients look for healthcare professiona [...]

Increasing Your Online Effectiveness2020-09-18T13:44:32+00:00

Happy Holidays and 1000 Likes!

WE DID IT! WE DID IT! We began the journey to 1000 Facebook likes in late September and finished it at the beginning of this month. Here are our results:   We are absolutely thrilled with our results and pumped to try out new tactics in the upco [...]

Happy Holidays and 1000 Likes!2020-09-18T13:44:32+00:00