Eyecare of Denton
We love our clients. No. Seriously. We LOVE our clients.
So when we hear they are happy, it makes us want to scream it from the rooftops.
But since Oprah doesn’t have a talk show anymore, we decided to share their stories on our blog. Today we’re proud to introduce you to Eyecare of Denton!
Eyecare of Denton is a premium facility with doctors and staff who believe in providing a relaxed, friendly and comfortable environment for every patient, while delivering the latest in eye care technology. They offer services such as LASIK & Refractive Surgery Co-Management, Eye Emergencies/Urgencies, Dry Eye Treatment, Latisse, Computer Vision Syndrome and have been specialized in treating eye disease for over 25 years.
Dawn, the Insurance Coordinator, kindly agreed to chat with us about their experience with 4PatientCare over the years. We were so thrilled to hear about their experience because at 4PatientCare our vision is:
“Grow a company whose clients are raving fans,
whose employees feel loved and appreciated,
whose impact on the world is measured in
improving the lives of countless people.”
When our clients really feel the impact of that vision, when they feel 4PC helps them to achieve their goals, it lets us know we are doing something right for our wonderful partners.
Below, we hear a little more from Dawn about how 4PatientCare integrates with their EHR (OfficeMate), how the office staff likes using our services, how their web reputation has improved, and about their experiences with our customer service team.
“I can’t imagine what it would be like
if we didn’t have 4PatientCare!”
Q: How has your experience with 4PC Customer Service been?
A: The customer service team has been wonderful. If they don’t have the answer right away then they let me know they will get back to me as soon as they have an answer. Obviously I know them by name! They check on us to make sure we’re good, service is good, and to see if we need anything. Shelie is always very patient, and they usually get back to me within the day. The customer service team is phenomenal. I couldn’t say enough positive things about them.
“The customer service team is phenomenal.
I couldn’t say enough positive things about them.”
Q: Have you worked with the 4PC Support Team?
A: The tech support team is equally wonderful. The first