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Fill Your Schedule Automatically

Keep your calendar packed with appointments by harnessing the power of our comprehensive patient engagement platform to funnel new patients into your office and make sure existing patients routinely show up on time and prepared for their appointment.

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Online Booking From Any Device

Our “Real-Time Web Scheduler” is one of a kind in the industry. Because we can read directly out of your scheduling database we offer real appointment booking, not requests. Our Real-Time Web Scheduler enables self-scheduling, following your rules, anywhere, on any device, 24/7.

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Online Marketing

At 4PatientCare we’ve developed the formula for getting patients from search engines into your office. We optimize your online presence and run targeted marketing campaigns to ensure you are getting the most number of new patients from online sources as you possibly can.

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Receive Valuable Patient Feedback

Knowing how your patients feel about their office visit can allow you to adjust your operations in ways that benefit both you and the patient. Using our automated surveys, find out exact details about how the visit went and get immediately alerted if the patient had a negative experience.

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Control Your Online Reputation

What are your patients reading about you online? Control the conversation with our state of the art review system. Seamlessly integrated into the survey, our review system allows you to target patients that had a positive experience with their office visit and allow them to leave first party reviews around the web (Yelp, Google+, Facebook, and more).

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Reduce No Show Rates

Do you have a no-show problem? We can cut that down dramatically by reaching out to patients and reminding them of their appointments through their preferred method of communication, whether that’s by email, text, or phone.

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Product Notifications

Notify your patients automatically when their glasses, contacts, or other products are ready to be picked up.

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Clinical Communications

Reduce Emergency Department visits by 15-40%, reduce inpatient admissions by 10-30%, and cut avoidable re-admissions in half using our automated remote monitoring and medication adherence systems.

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Health Plan

Interactively welcome new health plan members, fulfill your initial health assessment, perform member outreach and effectively communicate with HEDIS based messages.

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Stop dealing with the hassle of appointment requests. Our software is the only product that seamlessly integrates with any Practice Management System, reads your schedule in real time and allows patients to book 24/7 from any device.Worried about your schedule being too complicated? Don’t be. Our software is fully customizable for multiple locations, multiple practitioners, varying appointment types and lengths.You also keep complete control over your schedule. Patients can only view the time slots you choose to show them, so allow access to all of your time slots, or only the least popular ones. This way you can evenly fill your schedule and have a full and balanced day. More Patients, More Often.

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Different demographics respond to different communication channels. Reach out to your patients by phone, email, text or postal to ensure you have all your bases covered; phone and text support Spanish as well as English.

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When someone googles “Optometrist in [your city]” do they find you easily?

How about “eye doctor,” “VSP doctor,” “LASIK doctor?”

In fact, there are HUNDREDS of keywords you should rank well for if you want to make sure you are getting the most out of Google and other search engines.

At 4PatientCare we’ve developed the formula for getting patients from search engines into your office.

We optimize your online presence and run targeted marketing campaigns to ensure you are getting the most number of new patients from online sources as you possibly can.

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Dramatically increase retention, and make sure every patient becomes a lasting one. The 4PC system targets patients when they are due for an appointment and leverages existing practice data about that patient’s previous appointments when automatically contacting them.This service also makes use of our patented Intelligent Escalation System. Continue to contact patients over set intervals of time using different communication methods until an appointment is booked. Start with the least expensive mediums like e-mail and then escalate from text to phone and even to postal.

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Make sure your patients show up on time and prepared for their appointment by automatically reminding them of their visit using multiple methods of communication (Phone, Email, Text).

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Similar to appointment reminders this feature ensures that patients intend to keep the appointments they made during their last visit at your office. By knowing ahead of time whether or not your patients intend to show up you’re ensuring the efficiency of your schedule and saving yourself the headache of no-shows.

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Automatically contact patients who did not show up to their appointment and get them to rebook through our Real-Time Web Scheduling system.

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With our powerful scenario designer, gain full control over your surveys.

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Many patients are now going online to research a practice before booking an appointment. You can now control the conversation with our state of the art review system. Seamlessly integrated into the survey, our review system allows you to target patients that had a positive experience with their office visit and allow them to leave first party reviews around the web (Yelp, Google, etc).

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Notify patients automatically once their order arrives at your office. This way your patients receive up to the minute information and your staff can focus their time on higher value tasks.

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Keep your pulse on how our system is performing for you with relevant statistics and reports.

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Stay connected with your patients through Newsletters and eBlasts. You provide the content or message, we provide the beautifully designed templates.

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Make your patients feel extra special on their birthday by letting them know how much you care through personalized messages. This is just another creative way that 4PC enables your practice to build a relationship with your patients outside of the office.

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Drive more business to your practice by letting your patients know about special offers or coupons through phone, email, or text.

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Ensure your patients move with your practice. Automatically reach out to each of your patients via phone, email, text, or postal and let them know that you’ve changed locations.

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Automatically and effectively welcome new health plan members interactively with our voice enabled solutions, or by dynamic postal campaigns.

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Automatically and efficiently perform member outreach communications with intelligent voice enabled services or dynamic postal campaigns.

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Automatically and effectively fulfill your Initial Health Assessment outreach requirements using our proven voice enabled solution.

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Automatically and effectively perform HEDIS based patient outreach.

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Our premise is simple: monitor patients at home, ask the right subjective and objective questions to determine if their stable chronic condition is deteriorating prior to clinical crisis. For example, once a patient with heart failure arrives in the Emergency Department in pulmonary edema, they are an “automatic admission.” More than half of avoidable hospital and emergency department visits and re-admissions are from non-adherence and failure to seek care prior to clinical worsening. It is clear that remote monitoring and trusted nurse communications work; 4PatientCare’s remote monitoring enhances the cost-effectiveness of these solutions.

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Automatically and effectively interact with patients to encourage proper medication adherence protocols.

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