4PatientCare highlighted in a White Paper presented by Health Industry Insights, an IDC company.

“Unified communications (UC) broadly defines a highly integrated communications environment that combines, or unifies, text, voice, video, and data communications in innovative ways to provide process and productivity improvement. It provides for real-time delivery of communications based on the preferred method and location of the recipient and facilitates the incorporation of all information sources pertinent to the communication. The technologies to support UC can include email, telephony, voicemail, instant messaging (IM), video, Web conferencing, and short message service (SMS), which can be brought together in various combinations in real time and coordinated. The benefits of UC are amplified in those organizations in which the workers are highly mobile and communication between them is both critical and time sensitive.”

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