4PC Template Library
Easily communicate with your patients, no matter how your practice is currently operating. Contact our support team to let us know which templates work for you.
Open
Recalls
Automatically reach patients at the right time, typically based on their last exam date, to help ensure they attend their next eye care exam.
Reminders
Prevent no-shows by proactively reminding patients to attend upcoming eye exams.
E-Newsletters and E-Blasts
Use one of our pre-made templates or request help from our team to seamlessly communicate important practice information, updates, or promotions to multiple patients at once.
No-Shows
Stop chasing down missing patients — use this template to reach patients who missed their appointment and encourage them to reschedule.
Product Pick-Ups
Quickly notify patients that their glasses or contacts are ready to be picked up.
Pre-Appointments
Maximize retention by encouraging patients to make an early, unconfirmed appointment, for a date two months to two years in the future.
Open in a Limited Capacity
Recalls
We recommend you tweak the content of your recall messaging. We also recommend you run your recall campaign before the first of the month to recapture patients if you previously suspended recalls.
Reminders
We suggest you adjust the content of your reminder messaging. Contact our support team to re-enable any suspended services based on your reopening date.
E-Newsletters and E-Blasts
Keep your patients informed as circumstances change. We can help your practice follow best practices as you develop and deploy content.
No-Shows
Stop chasing down missing patients — use this template to reach patients who missed their appointment and encourage them to reschedule.
Product Pick-Ups
We recommend you change the content of any product pick-up messaging. Use our two-way texting feature to facilitate a no-contact delivery or curbside pick-up protocol.
Pre-Appointments
Please review the content of your pre-appointment messaging. Ask our support team to restart any suspended services according to your reopening date.
Telehealth Communications
Please update your appointment reminder and pre-appointment messaging to include telehealth provider links as appropriate.
Closed
Recalls
For now, suspend your recall campaign. When you reopen, you’ll want to run recalls ahead of schedule to capture missed patients.
Reminders
We suggest you pause or adjust the content of your reminder messaging. When you reopen, contact our support team to re-enable any suspended services based on your reopening date.
E-Newsletters and E-Blasts
Keep your patients informed as circumstances change. We can help your practice follow best practices as you develop and deploy content.
Pre-Appointments
Please review the content of your pre-appointment messaging and ensure your services reflect your reopening date.
Telehealth Communications
Please update your appointment reminder and pre-appointment messaging to include telehealth provider links as appropriate.